Harwich Town Council

01255 507211

9.30am – 1pm Monday, Wednesday & Friday

Support for vulnerable in Tendring to continue when shielding ends

A helpline for residents who are vulnerable will continue to operate from Tendring District Council (TDC).

Tendring Shield was set up by the council to provide support to those who needed it during lockdown, particularly residents who were told by the Government or NHS they needed to shield for health reasons and no go out at all.

The system not only directly helped residents, who got in touch by calling 01255 686700 or emailing tendringshieldassistance@tendringdc.gov.uk, but also worked with voluntary groups from across the district to signpost people to their services.

Shielding officially ends on 31 July, but TDC will continue to offer its helpline to maintain its support for vulnerable people who do not have friends or family nearby to help.

Residents can call between 10am-3pm on weekdays, and outside of those times leave a message.

The service will be able to help vulnerable residents register for priority delivery slots, collect medication for those unable to do so themselves and with no support network, support people advised to self-isolate by Test and Trace and give advice on booking a Covid-19 test, and signpost to other support groups on other topics.

Lynda McWilliams, TDC Cabinet Member for Partnerships, said the council would still be there for those who needed help.

“We’re aware that although restrictions are easing, some people will still need help and we are there to provide that,” Cllr McWilliams said.

“Though we may not be providing that support directly, we know we are well placed to link in residents with services that are out there.

“In addition, given the pace at which local circumstances can change, there may at some point in the future be a need for those who have shielded before to once again isolate, and keeping our service running albeit on a reduced basis makes it easier for us to step it up again if it is needed.”

For additional support residents can also contact the Essex Wellbeing Service on 0300 303 9988.



For more information on this news release contact Tendring District Council’s Communications Manager Will Lodge on 01255 686338.