Council Services

Waste & Recycling

The district council are responsible for the provision of refuse, recycling and green waste collection services. Further information and contact details can be found on their website http://www.tendringdc.gov.uk/rubbish-and-recycling  01255 686868

Recycling bins and food caddies can be collected from Harwich Library in Kingsway, Dovercourt.

Please note that black bin bags are no longer provided by the council.

Fly-tipping

Fly-tipping can be reported to the district council by phone, email or using their online form. Contact details and the reporting form can be found on their website http://www.tendringdc.gov.uk/rubbish-and-recycling/fly-tipping

01255 686868

Benefits and Housing

The district council are responsible for the provision of local authority housing and housing benefit payments. Contact details are available on their website http://www.tendringdc.gov.uk/benefits

01255 686868

Council Tax

If you have moved to or within the area, you will need to inform the district council so they can update your details. The Council Tax team contact details can be found on their website http://www.tendringdc.gov.uk/council-tax

01255 686868

Planning Services

Harwich Town Council are statutory consultees on all planning applications within the parish of Harwich and Dovercourt.  All planning applications and associated documentation can be viewed, and commented on, using Tendring District Council’s Public Access portal, which can be found on their website http://www.tendringdc.gov.uk/planning/planning-applications/view-planning-applications-and-comment.  The Planning team can be contacted directly on

01255 686161 or by email on planning.services@tendringdc.gov.uk

Environmental

Tendring District Council’s Public Experience team can be contacted for issues surrounding pest control, noise, rubbish accumulations, bonfires etc. Contact details can be found on their website http://www.tendringdc.gov.uk/environment 01255 686868

If you wish to contact the Dog Warden, please call 01255 686766 or email on dogwardens@tendringdc.gov.uk

A small supply of dog poop bags are available, during opening hours, from the Guildhall in Church Street. A contribution of 50p per pack is requested and which is donated to the Dog’s Trust.

Health & Social Care

The provision of Social Services, for both children and adults, is dealt with by the County Council.  Further information including contact details is available on their website http://www.essex.gov.uk/Health-Social-Care/Pages/Health-and-Social-Care.aspx or by calling

01245 430 430. For issues regarding the protection of children and adults, please contact Essex County Council or visit their contacts page http://www.essex.gov.uk/Pages/Contact-us.aspx for links to Living Well Essex.

Street Lighting

Essex County Council are responsible for the provision of most (not all) street lighting. To report a problem with a street light please visit the Highways section of their website http://www.essexhighways.org. On here you can find those lights which are maintained by the County Council, those with a known problem, and those that are included in the part night lighting programme.

Highways

Essex County Council are responsible, in most cases, for the maintenance of highways, including pavements.  Live travel information, as well as details on Major improvement schemes and winter travel (including their winter service) can be found by visiting the Highways website http://www.essexhighways.org/Transport-and-roads.aspx

To report a highways problem, such as potholes, please contact Essex County Highways’ Report a Problem page http://www.essexhighways.org/Report-a-problem.aspx

Parking

There is a number of on-street and off street parking available within Harwich and Dovercourt. Most off-street car parks are managed by Tendring District Council, and information on their location, opening hours and charges can be found either on their website http://www.tendringdc.gov.uk/travel-and-parking.  On here you’ll also find information about season tickets and permits.

On-street parking enforcement is the responsibility of the County Council, contracted to the North Essex Parking Partnership. NEPP can be contacted directly on 01206 282316, by email on parking@colchester.gov.uk or by visiting their website https://www.parkingpartnership.org/

Blue Badges

The Blue Badge scheme is run by Essex County Council and provides a national range of parking concessions to help severely disabled people travel independently, as either a driver or passenger, by allowing them to park close to their destination. Please be aware there is a £10 charge for a Blue Badge. To apply for a Blue Badge please call 0345 603 7630 or email blue.badge@essex.gov.uk

Bus Passes

The concessionary bus pass scheme is being run by Essex County Council. For information about bus passes, eligibility and an application form please contact Essex County Council on 0845 200 0388 or by email on help@canigetapass.org.uk or by visiting their website www.canigetapass.org.uk

Schooling

Education and schooling falls under their responsibility of the County Council. Their website http://www.essex.gov.uk/Education-Schools/Pages/Default.aspx contains a wealth of information on primary and secondary schools, admissions, school transport, attendance and home education.